Statement of Privacy

The following statement of privacy enumerates the practices for No. 13 Creative and Timpanogos Harley-Davidson®. No. 13 Creative and Timpanogos Harley-Davidson® observe and support the usage of fair information practices. No. 13 Creative and Timpanogos Harley-Davidson® are dedicated to preserving your privacy; therefore, we have agreed to reveal our information practices.

The Collection of Information and Its Usage:

No. 13 Creative is the only owner of the information that is collected on this website. No. 13 Creative and Timpanogos Harley-Davidson® absolutely will not sell, share, or rent this information to others in ways that are different from what is expressed in this statement of privacy. No. 13 Creative and Timpanogos Harley-Davidson® gather information from users at many various points throughout this website.

Requests for Vehicle Quotes:

Before a user can receive a vehicle price quote, that user must first fill out a Quote Request Form. A user is required to provide his or her contact information (including the user’s name, address, telephone number and e-mail address). The information gathered on this website is used to contact the user and to return the quote or other information that was requested. Providing financial information is not mandatory, but it can be given so Timpanogos Harley-Davidson® can review and pre-qualify the user for financing, if said user is interested. All customer information that is collected through the quote request form is encrypted for security purposes and stored on a secured server.

Cookies:

A “cookie” is a segment of data that has information about the user. Cookies are stored on the user’s computer hard drive. Personally identifiable information are in no way linked to the usage of cookies while a user visits our website. In fact, when the user closes the browser, ending the session, the cookie terminates. For instance, when a user is placing an order while e-catalog shopping on our website, a cookie is used to store the items that the user selects. Even if a user chooses to reject the cookie, he or she can still use our website; however, the only disadvantage to rejecting the cookie is that the user will, as a result, be somewhat limited in certain areas of our website: An instance of one such drawback would be that the user may not be able to use the e-catalog shopping cart function on our website. Another purpose for cookies is that they help us to track and target the interests of our users, which enables us to improve their experience on our site.

Log Files:

Please be advised that personally identifiable information is not linked to IP addresses. We use IP addresses to assess trends, manage the website, monitor our users’ movement, and gather broad demographic and geographic information for aggregate use.

Sharing of Demographic Information:

Please be aware that we may share demographic information with our partners and advertisers, but this practice is typically not associated with any personal information that can identify any individual person. Nevertheless, No. 13 Creative and / or Timpanogos Harley-Davidson® may send e-mails or postal mail regarding special offers at our dealership or other offers or information that might be of interest to our users, based on the information we’ve collected. Timpanogos Harley-Davidson® uses an outside company (such as UPS, USPS, FedEx. etc.) to deliver orders, and a credit card processing company to bill users for goods and services. These companies do not — to our knowledge — retain, share, store or use personally identifiable information for any secondary purposes.

And from time to time, we may partner with another party in order to provide particular services. When our users sign up for such services, we will share names or other contact information that is necessary for the third party to furnish said services. These parties are strictly prohibited from using personally identifiable information, except for the express purpose of providing their services.

Links:

This site has links to other websites. Please be advised that No. 13 Creative and Timpanogos Harley-Davidson® are not responsible for the privacy policies and practices of other sites. We encourage our users to read the statements of privacy of each website that collects personally identifiable information. This particular statement of privacy applies only to information collected by this selfsame website.

Surveys and Contests:

On occasion, our website asks our users for information through surveys, and sometimes we provide contests. Of course the users’ participation in such surveys and contests is absolutely voluntary, which is to say, the user has the freedom to choose whether he or she will disclose any information in response to such inquiries. The information that may be requested during such surveys generally pertains to contact information (such as the user’s name and mailing address) and demographic information (such as the user’s zip code and age). Contact information will be used to notify the winners and to award prizes. Survey information will be used for purposes of analyzing and improving the function and utility of this website.

Changes to Our Policies on Privacy:

If we ever opt to alter or amend this statement of privacy, such changes will clearly be enumerated herein to ensure that our users are always aware of what information we gather, how we use that information, and under which circumstances, if any, we disclose it.

Matters of Security:

The owners and operators of this site take every precaution to protect our users’ information. When users submit sensitive information to this website, that information is protected both online and offline.

When our Quote Request Form or Order Form request that users enter sensitive information (such as credit card numbers, social security numbers, etc.), that information is encrypted and is protected with the best encryption software in the industry: SSL. When a user is visiting a secure page, such as our Order Form, the lock icon on the bottom of your web browser appears to be locked, rather than unlocked, as it appears when you are merely “surfing.”

We use SSL encryption to protect sensitive information online, and we do everything possible to protect user information off-line, as well. All user information (not just the sensitive data) has restricted access at No. 13 Creative and at the dealership. And only those employees who need the information to perform a particular duty (such as an order clerk, sales representative, or a customer service representative) are granted access to personally identifiable information.

Access to this information is only given through a secure, password-protected website. Each time an employee needs to access information, he or she must enter the password to gain access to that information. Moreover, employees are kept up-to-date on our security and privacy practices. In addition, employees are periodically notified and / or reminded of the importance that we place on privacy and what can be done to ensure that our customers’ information is protected.

The Supplementation of Information:

To enable this web site to properly fulfill its function for our customers, it may be necessary for us to supplement the information that we receive with additional information from third party resources. For instance, to determine if customers qualify for financing, the dealership may use the customer’s name and social security number to request a credit report or approval from a lending institution.

Updates to This Website and Our Service:

From time to time, No. 13 Creative and Timpanogos Harley-Davidson® may send the user site and service announcement updates that contain important information about the service. We contact the user via phone or e-mail to provide requested services, as well as regarding any issues relating to the account in question.

The Correcting or Updating of Personal User Information:

If a user’s personally identifiable information changes (such as address or e-mail); or if a user no longer wants to receive information from No. 13 Creative and Timpanogos Harley-Davidson®, we will strive to correct, update or remove that user’s personal data from our database.